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Maybank moves Secure2u authorisation fully to MAE app starting 1 July


By Timothy Teoh June 30, 2023

OTPs will soon be a thing of the past for Maybank users as the bank moves fully towards Secure2u authorisation.

Starting 1 July, Secure2u will be the only way to approve all transactions made via Maybank2u web, M2U MY app, and MAE app. This also includes online transactions made with Maybank debit and credit cards.

The Star reports that Malayan Banking Berhad (Maybank) has completed the migration to Secure2u for online banking services, including bill payments and DuitNow, FPX, and IBG transactions.

The shift towards Secure2u aims to provide tighter security to Maybank users as it eliminates the need for One-time Passwords (OTPs).

Hijacking of OTPs is a common tactic used by scammers to make fraudulent transactions. As such, security features like Secure2u removes any risk of such cases since transactions now can only be approved or rejected from your device.

Keep in mind that Secure2u is only available on the MAE app, and NOT the older Maybank2u MY app.

Do ensure that you have the right app installed to receive the full benefit of the Secure2u security feature.

MAE app is available on both Google Play Store and the Apple App Store.

How to activate Secure2u on MAE app

If you have not yet enable Secure2u, you can do so by watching Maybank’s guided tutorial below:

If you are enabling Secure2u for the first time, or are enabling Secure2u on a different device, there will be an activation period of a minimum of 12 hours.

Maybank also reiterates that if you are still using Secure2u on the old M2U MY app:

  • You will soon no longer be able to use Secure2u to approve transactions
  • You will need to activate Secure2u on the MAE app to approve transactions

To learn more about Maybank’s shift towards Secure2u, you can visit their official page here.

Sources: [1] The Star, [2] Maybank

Remember to always stay vigilant to financial fraud and make sure you don’t fall victim to sleazy scammers!

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