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Maybank to conduct system maintenance on 13 April with downtime affecting ATM services

By Timothy Teoh April 11, 2025

Maybank users will need to take note of a planned system maintenance that will take place in the wee hours of 13 April 2025. Maybank assures that this is a routine protocol that the bank conducts periodically to deliver smooth online banking experience.

Perhaps the most important downtime to keep in mind is that all ATM services will be unavailable from 12.00AM to 8.00AM on 13 April 2025 (Sunday).

Meanwhile, online banking services will also be affected from 3.00AM to 8.00AM on the same day, including DuitNow services (DuitNow Transfer, DuitNow Request, DuitNow QR), JomPay, and Interbank GIRO. The services will be halted across Maybank2u Web, MAE app, and Maybank2u Biz (web & app). FPX services and Debit Mandate will likewise be halted on Maybank2u web in the same period.

If you have any enquiries, you can write to Maybank at mgcc@maybank.com.my, or contact 1-300-88-6688 (Malaysia) or +603-7844 3696 (overseas).

Source: [1] Maybank

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