KPDN investigates contaminated fuel issue as Petron issues statement
If you’ve been online recently, you might’ve seen viral posts circulating a rumour that certain petrol stations, namely those from Petron and Caltex, have been causing issue for drivers, as they apparently have been pumping contaminated fuel into their vehicles.
Specifically, most of these posts claimed that the RON95 being pumped at these petrol stations in states such as Kedah and Penang were contaminated with water, and that cars that pumped fuel at these stations would begin to struggle starting up after a short while.
The Penang branch of the Ministry of Domestic Trade and Cost of Living (KPDN) has since investigated the issue, and announced that they have not found any of the alleged water contamination in the RON95 storage tanks.
According to KPDN Penang director S. Jegan, their checks were done by their officials alongside representatives from the petrol companies along with fuel station managers to identify the cause and if there really were any contaminants in the fuel as claimed by the viral posts. Jegan states that their team also check the Automatic Tank Gauge systems completely along with their records for the past three days too.
They have then found no readings that indicate the presence of any water in these ATG records, nor did they see any water during physical checks around the pumps and tank sump. Further investigation with dipping sticks were done at two more RON95 storage tanks with a ‘Water Finding Paste’, which would’ve changed colour if there really was water in the tanks, but results were negative in the end.
For what it’s worth, Petron have since issued a statement regarding the issue, stating:
“Petron Malaysia is aware of reports concerning alleged contamination of RON95 petrol at certain service stations in the Northern region. We take this matter seriously and are conducting further investigation. Customer safety and product quality remain our priorities. Customers with concerns are encouraged to contact our Customer Service team at petroncare@petron.com.my or 1300-22-8211,” – Petron Malaysia
Separately, KPDN has also called for the public to remain calm and not jump to conclusions based on viral posts on social media. Instead, they can issue complaints to KPDN officially via WhatsApp at 0198488000, the KPDN e-Aduan portal, their call center at 1800886800 or via the EzADU KPDN app.
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