TikTok Shop to charge RM0.50 Platform Support Fee starting 15 February 2026
TikTok Shop Malaysia has announced the introduction of a new Platform Support Fee of RM0.50 per order, excluding 8% SST, which brings the total to RM0.54 including tax. The fee will take effect from 15 February 2026 at 12:00 a.m. and will apply to all sellers on the platform.
The fee will be charged for every successfully delivered order, regardless of the order value or number of items purchased. Once an order has been delivered, the Platform Support Fee will not be refunded even if the order is later returned or refunded. The charge will be deducted directly from the seller’s order settlement.
To support new sellers and micro, small, and medium enterprises, TikTok Shop will offer fee waivers to eligible marketplace sellers. New sellers who listed their first product within the past 120 days may qualify for a waiver in the following month, while small and medium sellers may also be eligible based on completed order volume and total gross merchandise value.
In addition, orders under selected essential product categories, including basic food items and textbooks listed under the Ministry of Education catalogue, will be exempt from the Platform Support Fee.
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