Buying a Used iPhone in Malaysia: What to Check Before You Pay
With brand-new iPhones becoming increasingly expensive, many Malaysians are turning to the second-hand market to get their hands on Apple devices at more affordable prices. While buying used can be a good way to save money, it comes with risks that buyers should be aware of. The key to a worthwhile purchase lies in thoroughly checking the condition and status of the device before committing to the sale.
Key Checks Before Buying a Used iPhone
Before handing over your cash or transferring funds online, it’s important to go through a checklist to avoid common pitfalls:
1. IMEI Number and Blacklist Status of a Used iPhone
Always verify the iPhone’s IMEI number, which can be found in the phone’s settings or on the SIM tray. Use it to check if the device has been reported stolen or blacklisted in Malaysia. Websites like CTOS Device Check or international IMEI checkers can provide this information.
2. Battery Health of Used iPhones
A used iPhone’s battery is rarely in perfect condition. Navigate to Settings > Battery > Battery Health to check its current maximum capacity. If it’s below 80%, battery performance will be noticeably degraded and a replacement may be needed soon. Replacing the battery through authorized channels can cost upwards of RM300 depending on the model.
3. Activation Lock and Apple ID on Used iPhones
Ensure the phone is not still tied to the previous owner’s Apple ID. Go to Settings and check if “Find My iPhone” is still active. If it is, and the seller cannot remove it, the phone may be unusable. This is part of Apple’s Activation Lock security, and bypassing it is not recommended nor reliable.
4. iCloud and Factory Reset on a Used iPhone
Confirm that the device has been wiped and is ready to set up with a new Apple ID. A factory reset should be done in front of the buyer to avoid disputes later, and not wiping it prior to the deal also acts as a form of security for the seller in case a buyer tries anything funny. You can also test whether all features, like the camera, microphone, speakers, Face ID / Touch ID, and Wi-Fi, are working as intended.
5. Software Update Compatibility
Some older iPhones will soon lose access to iOS updates. At the moment, devices using the A11 and A12 Bionic chipsets, such as the iPhone 8, 8 Plus, X, XR, XS, and XS Max, have been dropped from future iOS support. While they can still work, not receiving security patches and critical updates potentially exposes the users to vulnerabilities over time. While the iPhone 11 series will still get iOS 26, this will likely be its last major OS upgrade so do keep that in mind.
6. Physical Inspection of a Used iPhone
Inspect the device for any signs of damage, such as cracked glass, frame dents, or water damage indicators (which can sometimes be spotted inside the SIM tray). Cosmetic issues may be acceptable at a discount, but internal damage could lead to expensive repairs.
Typical Pricing and Where to Buy Used iPhones in Malaysia
Used iPhones are widely available through platforms like Carousell, Mudah.my, and Facebook Marketplace. These peer-to-peer platforms offer competitive pricing but require caution to avoid scams. Reputable phone shops, refurbished device retailers, and some telcos also sell used or certified pre-owned units, often with limited warranties and more reliable return policies.
Prices vary based on the model, storage capacity, and condition. As of mid-2025, older models like the iPhone X can be found below RM1,000, while the iPhone 13 series typically ranges from RM1,500 to RM2,500. Refurbished units with some form of warranty may cost slightly more but provide added peace of mind.
Warranty and Return Policies
Most individual sellers offer no warranty, though some may offer a 1-week personal return policy where if you can prove that it is a problematic item, your money will be returned in full. However, do keep in mind that this is based on an “honour system” so sellers can easily opt to not keep to their word. For the ones that include an official warranty, which usually applies to iPhones that are less than a year old, be sure to keep the receipt just in case there’s a need to verify the proof of purchase or warranty period.
Shops selling refurbished or used devices may provide a limited warranty period, usually from one week to a few months. Always ask for written confirmation and check if returns are accepted in case of defects. If these shops provide a receipt, be sure to keep it with you, at least until the warranty has expired.
Conclusion
Buying a used iPhone in Malaysia can be a practical and cost-saving move, but it requires due diligence. By carefully checking the device’s IMEI status, battery health, software support, and overall condition, buyers can avoid common issues and ensure they’re getting a device that will serve them well. As always, when in doubt, choose a reputable seller and avoid deals that seem too good to be true.
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